Privacy Policy

Last Updated: June 8, 2026

At buybackcellphones.com, your privacy is fundamental to the trust we build with our customers. We are committed to protecting your personal information and complying with all applicable consumer privacy laws.

1. Information We Collect

  • Personal Identification: Information you voluntarily provide via our contact, quote, or checkout forms (Name, email address, phone number, and shipping/billing address).
  • Device Information: Details regarding the devices you wish to sell, including make, model, condition, and serial numbers or IMEI numbers.
  • Usage Data: Information collected via cookies to improve website functionality, analyze traffic, and optimize your user experience.

2. Commitment to Data Privacy (No Sharing or Selling of Leads)

buybackcellphones.com does not sell, trade, rent, or disclose your personal information or lead information to third parties. We do not share your lead information, contact data, or transaction details with affiliates or external marketing partners for their promotional use. Your information is used solely for the purpose of evaluating, processing, and finalizing the device trade-ins or purchases you request from us.

3. Third-Party Service Providers & Subcontractors

We utilize only necessary, secure, and compliant service providers and subcontractors to facilitate our business operations (such as shipping carriers, payment processors, and customer management systems). These parties are strictly prohibited from using your data for any purpose other than providing the specific operational services required to complete your transaction.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Data Security

We employ industry-standard security measures to protect your data. While no method of electronic transmission or storage is 100% secure, we take all reasonable technical and administrative precautions to ensure your personal and transactional information is handled with the utmost confidentiality.

5. Cookies

Our website uses cookies to analyze traffic, remember your cart/quote details, and optimize your browsing experience. By continuing to use this site, you consent to our use of cookies for these analytical and functional purposes.

6. Contact Us

If you have questions regarding your data or our privacy practices, please contact us directly through our customer support channels.